Call us!(ID:272495)+44-20-3695-1294
HomeSupport

Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will appear. It contains in-depth information about all the operations that you can carry out on that particular page. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of tutorial videos illustrating how to work with our web hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, explore our comprehensive FAQ database, which covers questions asked by actual users and provides practical solutions. We regulary update our Frequently Asked Questions database with new entries in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can contact our fantastic team of client support engineers available 24-7 and ready to help you with any issue. Each support ticket you send will be replied to within one hour (the average trouble ticket response time being approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 272495

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com